Shipping & Returns

Shipping & Returns

Here are some choices we offer for shipping and charged accordingly at time of checkout: 1. United States Postal Service (USPS) 2. United Parcel Service (UPS) 3. FedEX ORDERS PROCESSING TIME: - All Internet and Phone orders made before 11:00 am Pacific Standard Time, Mondays - Fridays, will be processed and shipped the same day the order was placed. Any orders after this time will be handled the next business day. - All orders placed on Saturdays and Sundays will be taken care of and shipped on Mondays. - If customers wish to secure a desired arrival time, please place your orders early or you may choose to pay necessary shipping charges via United Parcel Service to receive your packages at a guaranteed day. - All international orders, customers response for any duty and custom clearance expenses. RETURNS: - MANUFACTURER DEFECTIVE items are permitted to be returned and exchanged for the same style. - Items or packages keep in the original packing and unused can be returned within 5 business days from the date received. Please call (818)330-1131 for a return authorization number. Any items returned without an RA number will not be processed for credits. - customers are responsible for all expenses necessary for return shipment. return packages must include a copy of the original receipt or invoice, and to place the RA number on the upper right hand corner of the copy. - Send the return package (in the original box it was shipped in, if possible) to: Fulfillment Center_USA Return Dept 5720 Ayala Ave Irwindale, CA 91706